Vitality Help Center

Our instructors are both registered nurses with several years of professional expertise in various health care settings. With both American Heart Association and North Carolina state certifications, Peggy and ShaKayla are well knowledgeable in the courses taught and work diligently to ensure the competency of each student. *For more detailed information, please visit our Meet our Instructors page*

Yes, in some circumstances courses may be rescheduled depending on the situation, class type, and course availability. Please contact an instructor to discuss a specific situation or you may find more information in the Terms & Conditions.

Yes, a partial refund may be available depending on the time of the cancelation for in-person or instructor-led courses. A minimum of 50% nonrefundable deposit will be withheld as a holding fee. All online courses (self-paced) are nonrefundable. *For more detailed information, please see the Terms & Conditions*

Course sizes vary depending on the type of course and the teaching modality, i.e., face-to-face or virtual. Some courses require smaller ratios due to equipment availability and other limitations. Vitality Educational Services LLC believes that smaller class sizes allow for more independent interaction with students and facilitate a more personal learning environment.

Depending on the course, there may be some skills/hands-on demonstrations, practice, and checkoffs required in order to ensure student comprehension and effectiveness. This is necessary for courses such as CPR and Medication Administration, for example.

Thorough cleaning, hand hygiene, masking, and social distancing are required in all in-person classes. Due to the normal small class ratios, there was not a need to adjust ratios/capacity. With a strong knowledge base in infection control. our instructors work diligently to ensure the safety of our students and staff.

The North Carolina 24-Hour Medication Aide course is geared to those persons already listed on the North Carolina registry as a Certified Nursing Assistant. Completion of this course aids in your ability to administer medications in a skilled nursing facility. The Medication Aide Course (typically delivered in 5, 10 and 15-hours) is geared to those persons who will be working in the Adult Care Home setting. No certification as a Certified Nursing Assistant is required.

Generally, once successfully fulfilling the requirements for the North Carolina 24-Hour Medication Aide or the 5- ,10-, and 15-hour Medication Aide Course, there Is no specific renewal or retake of the course required unless specified by your employer. Vitality Educational Services LLC does recommend that each student stays active and up to date on new information and any changes in procedure. A refresher course is recommended.

The North Carolina 24-Hour Medication Aide requires the student to be active on the North Carolina registry as a Certified Nursing Assistant. The Medication Aide Course (typically delivered in 5, 10 and 15-hours) has no required prerequisites.

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Basic Life Support (BLS) and Heartsavers CPR/AED (Both certifications cover the infant, child and adult under the criteria from the American Heart Association) Our instructors teach CPR following the recommendations of the American Heart Association (AHA). Upon completion, each student will receive an AHA issued certification card or certificate based on the disciplines completed during the training.

Upon completion of the Basic Life Support course students will be required to score at least an 84% on the written exam.

American Heart Association does offer a blended learning option for the completion of both Heartsaver and BLS courses. The blended learning options allows students to complete the lecture portion of the courses online. Upon satisfactory completion, the student will receive a certificate that should then be presented to an AHA certified instructor in the completed discipline to complete a hands-on skills checkoff. The completed skills portion is required in order for the student to receive an AHA certification card. The online course can be located on the American Heart Association website. Please keep in mind, that a fee will be charged by AHA for the online course and a separate fee may be charged by the instructor for the skills check-off. Our instructors will be glad to assist you in locating the online courses and scheduling your check off. Feel free to contact us for more information.

BLS: This course is primarily for healthcare providers. The goal of BLS (Basic Life Support) is to teach students, a consistent and best practice method for saving the lives of victims who exhibit signs of cardiac arrest by using high-quality cardiopulmonary resuscitation (CPR). This course will teach the student how to assess victim situations and how to perform the needed measures individually, as well as part of a team, to potentially save a life. Heartsaver CPR/AED: This course is for anyone. No medical knowledge or background is required. The goal is to train students to recognize the signs of cardiac arrest and to improve the victim’s survival through the implementation of high-quality cardiopulmonary resuscitation (CPR) and automated external defibrillation (AED).

If the student opts to enroll in the course that provides the electronic card (e-card), the electronic card will be sent to the provided email within 10 business days from the day that the course was completed. If the student does not receive this card within the indicated time frame, they are to notify the Vitality Educational Service instructor. Once received, each student will be required to “claim” their cards. Details on this process will be provided to each student from the course Instructor.

Unfortunately, Vitality instructors only follow AHA guidelines for Basic Life Support (BLS), CPR, First Aid, and Bloodborne Pathogens at this time. Due to this, you must have completed and present a current completion certificate from an American Heart Association online course prior to beginning a skills check-off with our instructors.

To maintain certification in American Heart Association courses, a renewal course must be completed every 2 years. Failure to complete before the expiration date listed on your card will cause your certification to expire. Once expired, a full certification course must be completed in order to obtain a new active certification.

Yes, it is possible to have active certifications in different disciplines as long as you complete the course and requirements for each course.